Overview
This policy explains how Symmvia collects, uses, and safeguards personal information when you use this website and consultation flow.
Information we collect
We collect contact details and operational funnel data needed to run screening, checkout, booking, and support.
We do not persist raw screener answer payloads in the operational database.
How we use information
Information is used to provide the consultation workflow, process payments, coordinate booking, and support service reliability.
External metadata remains condition-agnostic by design.
Retention and security
We retain operational records for legitimate legal and business needs, then delete or de-identify data when appropriate.
We apply technical and organizational safeguards appropriate to data sensitivity.
Your choices and contact
For privacy requests, email support@symmvia.com. We may verify identity before fulfilling requests.